Recently flew from ORD-LHR on BA on a brand-new Boeing 777-300. Sat in economy+ in seat designs I'd not experienced before. They were really nice. The screens were nicer than I've had before on any BA flight. The seat also had a couple full-plug power outlets, 2 powered USB ports [I should've brought more devices to recharge!], and a set of RCA video inputs in case you wanted to view your own content on the screen. How cool is that? The chair was pretty comfortable, actually. And the trays came out of the armrests (always better than folding down from the seat ahead). Very nicely done.
Traci's had some miserable Heath Row / PHX 747 BA flights. Dirty restrooms (before take off, on the ground at HR, in business class). Surly flight attendants. Mediocre food and reluctant service. The diametric opposite in contrast to your pleasant experiences on the shorter hops.
ReplyDeleteThat's a shame, and surprising. I've almost always had good service from BA, and I fly them quite a bit, including some VERY long hops -- Hong Kong, Tokyo, Sydney -- in addition to shorter flights to new york and mid-length long haul to atlanta. Ground staff has always been a mixed bag, but they've been routinely very pleasant, and kid-friendly, in the sky.
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